What can I help you with?

This page is in it's infancy, so check back frequently for more FAQ topics and common issues I've seen.

FAQ

How do I get my website to show up at the top of Google?

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How do I get my business to the top of Google? - click here to view
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Jennifer Anastasi

How do I get my business to the top of Google?

When it comes to ranking on Google, there's a LOT that goes into it. Google uses over 200 factors when deciding who to put up top... and that list is changing all the time. They don't even publish it, so people who study what's ranking (and what isn't) have to analyze every website to try to piece it together.

So what's a small business to do?

My recommendation is to start with Google My Business. It's a free service that can help you get to the top of Google without having to optimize an entire website.

I've included a few videos that will help you get it set up and optimized.

I don't offer SEO or Google My Business services at this time, but I can help you find a reputable person in the area if that's something you need.

When hiring for SEO here are some tips:
  1. Work with someone local - you're competing against local businesses and local people tend to know the most about what's working in your area
  2. You get what you pay for - don't hire someone for less than $500 per month (and you may not get great results for that price). Most decent companies charge between $1000 and $2000 per month
  3. SEO is never "one and done" - because the algorithm is always changing and other businesses are optimizing as well, it's a constant battle to rank in the high spots for competitive keywords (think "massage therapist near me" as opposed to "person who will rub my back near me"). It's all about what will bring you the most clients and customers and you have to pay more for those keywords.
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How do I use WordPress?

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WordPress Basics - click here to view
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Jennifer Anastasi

WordPress Basics

WordPress is your CMS (Content Management System). It helps you manage all the stuff that's on your website.

To login to your WordPress account, go to:

yourdomain.com/wp-admin

You'll be prompted for a username and password. You should have a document or email from me with the login information we set up, but you can also click the "forget password" link and you'll get an email that will help you set a new one.

Check out the videos for more information on how to use WordPress once you make it to your dashboard!
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How do I use the Brizy Page Builder?

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How to Use Brizy - click here to view
Jennifer Anastasi

How to Use Brizy

Brizy is a great page builder that I use to create amazing pages for my clients that are EASY TO EDIT!

Here's a collection of videos to help you navigate making changes to your website.
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How do I create a BackupGuard account?

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How to Create a Backup Guard Account - click here to view
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Jennifer Anastasi

How to Create a Backup Guard Account

I have a professional version of Backup-Guard. This means that I can install it on any of my clients' websites and monitor them from one spot. However, sometimes it logs me out and it can be frustrating if you want to take a backup and I'm not available to log you back in.

I encourage my clients to create their own accounts when possible to avoid this if they think it's something they might run into. I do my best to get to these requests in 2 business days but if I'm in the middle of an intensive, it doesn't always happen.

Here's how you can create your own BackupGuard account. YOU DO NOT NEED TO SIGN UP FOR THE BRONZE ACCOUNT. It will start you as a trial, but you do not need these extra features, and you can safely ignore it.

Click "Sign Up" on this page: https://backup-guard.com/

And follow the steps in the video to create the account. Then you can use that account to log in to BackupGuard on your website.

If you don't have BackupGuard already on your website, you can download the plugin here: WordPress Backup and Migrate Plugin – Backup Guard – WordPress plugin | WordPress.org 
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How do I use Elevateer?

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Elevateer Training - click here to view
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Jennifer Anastasi

Elevateer Training

All New Videos as of December 13, 2020

- Dashboard Overview
- Conversations
- Calendars and Settings: Where to edit the calendar, what each option means, and how to make changes.
- Contacts and Settings: Where to find your contacts, how to edit information, and where to email/text your clients from. This section is essentially an entire CRM (Client Relationship Management tool).
- Opportunities and Lead Product Example: How opportunities are created and how to move them around in your Pipelines (Lead Product example)
- Payments: How to set up payments for Lead Products or Consulting calls
- Email Marketing: How to set up marketing emails, email templates, and trigger links
- Automations - Campaigns and Workflows: How to set up Campaigns, Workflows, and Triggers ( NOT RECOMMENDED UNLESS YOU HAVE A MAJOR PROBLEM - this is a lot of client-facing backend stuff that is easy to mess up - please email me if you have any issues with your automation before you take matters into your own hands)

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What's the best way to contact you?

The best way to get in touch with me is via email: jennifer@jenniferanastasi.com. Usually we can then set up a phone call at a time that works for both of us.